Microsoft Teams is the software Canisius University uses for Online Meetings.  If needed, Microsoft Teams can be downloaded here to install on a computer, if it is not already installed.

Table of Contents

Teams Quick Start

• https://canisius.atlassian.net/wiki/x/LgDvMw

  • Learn how to log into Microsoft Teams from the Desktop or Mobile app. If you have multiple Teams accounts, see https://canisius.atlassian.net/wiki/spaces/hd/pages/789086213. To log into Teams from the web, see https://canisius.atlassian.net/wiki/spaces/hd/pages/788824098.

• Overview of Starting a Teams Meetings - Transcript

  • Learn the fundamentals of starting a meeting in Teams.

• https://support.microsoft.com/en-us/office/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4

  • Join a Teams Meeting

• Quick Tips for Microsoft Teams

  • Quick tips for the best outcome when using Teams for Meetings

• https://support.microsoft.com/en-us/office/pronouns-on-your-profile-in-microsoft-365-232c3bfb-a947-4310-86db-b22d63663d85

  • Update your pronouns in MS365 using Teams.

• First Things to Know about Teams

  • Use the links on the left-sidebar of the above page to get a quick overview of the various features of Teams.

• Schedule a Video Meeting in Teams

  • Learn how to schedule a Teams Meeting. For recurring meetings, you need to use the Calendar. If it is not already on the left-sidebar, see this tutorial https://canisius.atlassian.net/wiki/spaces/hd/pages/871629054 to pin the Calendar and/or Meet to the left-sidebar.

  • See https://canisius.atlassian.net/wiki/spaces/hd/pages/758382617 for information on setting up meetings that happen more than once.

  • Need to share the link to multiple people/students? Check out https://canisius.atlassian.net/wiki/spaces/hd/pages/809173002.

• Transcribing and Recording a Meeting - Transcript

  • We show how to record and automatically transcribe a Teams meeting.

Teams for Video Meetings/Conferencing

Getting Started

• https://support.microsoft.com/en-us/office/manage-your-device-settings-in-microsoft-teams-6245254d-1d1f-4c71-9286-67f053acb49f

  • Set up your devices to work with Teams. For additional information on setting up your microphone/camera, see

    • Set up Microphones for Teams: https://support.microsoft.com/en-us/office/manage-audio-settings-in-microsoft-teams-meetings-6ea36f9a-827b-47d6-b22e-ec94d5f0f5e4

    • Set up Video for Teams: https://support.microsoft.com/en-us/office/use-video-in-microsoft-teams-3647fc29-7b92-4c26-8c2d-8a596904cdae.

• Schedule a Meeting in Teams

  • Learn how to schedule a Teams Meeting. For recurring meetings, you need to use the Calendar. If it is not already on the left-sidebar, see this tutorial https://canisius.atlassian.net/wiki/spaces/hd/pages/871629054 to pin the Calendar to the left-sidebar.

  • See https://canisius.atlassian.net/wiki/spaces/hd/pages/758382617 for information on setting up meetings that happen more than once.

  • Need to share the link to multiple people/students? Check out https://canisius.atlassian.net/wiki/spaces/hd/pages/809173002.

Meeting Options

• https://canisius.atlassian.net/wiki/x/CYDnN

  • In some cases, we may want to turn off the Chat feature in Microsoft Teams. This page shows three ways how to do that.

• Sharing Settings - Transcript

  • A brief overview of how to screen share in Teams.

  • See https://canisius.atlassian.net/wiki/spaces/hd/pages/761397260 to learn how to provide screensharing capabilities to others.

• Add a Co-Organizer(s)

  • Learn how to add a co-organizer to a meeting, including what permission(s) a co-organizer has. NOTE: to add a co-organizer to a meeting, they must be added as a “Required Attendee” first and they must have a @canisius.edu email address (i.e., be part of Canisius). See https://canisius.atlassian.net/wiki/spaces/hd/pages/761397260 on how to allow outside attendees to share their screen.

• https://support.microsoft.com/en-us/office/manage-breakout-rooms-in-microsoft-teams-7de1f48a-da07-466c-a5ab-4ebace28e461

  • Create and Manage breakout rooms in Microsoft Teams meetings.

• https://support.microsoft.com/en-us/office/using-the-lobby-in-microsoft-teams-meetings-eaf70322-d771-4043-b595-b40794bac057

  • Learn how to use the Lobby/Waiting Room in Microsoft Teams.

Transcription & Recording

• Transcribing and Recording a Meeting - Transcript

  • We show how to record and automatically transcribe a Teams meeting.

• Transcribe-only a Meeting - Transcript

  • In this video, we show how to only transcribe a Teams meeting (no recording needed!).

• Automatically Activate Captions/Transcripts in Teams Meetings

• Find a "Lost" Recording of a Meeting - Transcript

  • Learn how to find "lost" meeting recordings.

• https://support.microsoft.com/en-us/office/play-share-and-download-a-meeting-recording-in-microsoft-teams-7d7e5dc5-9ae4-4b94-8589-27496037e8fa

  • Learn how to share and/or download a Microsoft Teams recording.

Additional Tutorials for Video Meetings

• https://canisius.atlassian.net/wiki/spaces/hd/pages/758874132

  • Use Attendance reports to track attendees, including when they first joined, last left, and for how long they were in the meeting for.

Meetings on the Mobile App

• https://support.microsoft.com/en-us/office/join-a-meeting-in-microsoft-teams-1613bb53-f3fa-431e-85a9-d6a91e3468c9#id0ebf=mobile

  • Learn how to join a meeting on the Microsoft Teams Mobile App.

• https://support.microsoft.com/en-us/office/use-meeting-controls-in-microsoft-teams-ee1134a2-c74d-41ef-be98-e979d6167915#id0ebd=mobile

  • Learn how to use the Teams Meeting Controls on the Mobile App.

• https://support.microsoft.com/en-us/office/join-a-microsoft-teams-meeting-on-a-second-device-c28e7407-183b-46ea-ab17-2212700e5f41#id0ebd=mobile

  • Microsoft Teams allows us to join a Teams meeting on two devices.

Meeting Templates

By default, Teams Meetings have a simple template for most meeting we schedule. However, Teams also offers templates for other types of meetings too.

Calendars and Appointments in Teams

• Manage your Calendar in Microsoft Teams

  • Additional Tutorial on Using Calendars in Teams

  • Manage your Calendar right from Microsoft Teams

• Tutorials on using Bookings in Teams

  • Need an appointment scheduler? Take a look at https://canisius.atlassian.net/wiki/spaces/hd/pages/595132467 for more information.

Creating Shared Spaces in Teams

• Create a Chat

  • Create a group Chat (similar to texting) for you and others. You can also share documents, though they are automatically set to “Anyone with the link can view”, so make sure that these documents do not contain any private/privileged information.

• https://support.microsoft.com/en-us/office/chat-with-others-in-microsoft-teams-0c71b32b-c050-4930-a887-5afbe742b3d8

  • Add people to a chat.

• https://support.microsoft.com/en-us/office/first-things-to-know-about-chats-in-microsoft-teams-88ed0a06-6b59-43a3-8cf7-40c01f2f92f2

  • Quick overview of chat features.

Teams for Departments/Classes

• Create a Team in Teams

  • With a Team, you can communicate with and share documents securely (vs. a Chat, which only allows for publicly sharing documents) with people added to the Team. Creating a Team also creates a SharePoint Site (similar to a Shared Google Drive/Google Sites combination, see SharePoint on the previous page for more information) for that Team, which anyone added to the Team can access.

• Create a Class in Teams

  • Additional Class Tutorials

  • Similar to a Team, but with additional tools geared towards professional development and training. Additionally, those added as Students cannot simply leave the Class- the owner of the Class must manually remove them.

Managing a Team

Member Roles and Permissions

• https://support.microsoft.com/en-us/office/team-owner-member-and-guest-capabilities-in-microsoft-teams-d03fdf5b-1a6e-48e4-8e07-b13e1350ec7b

  • A full break down of the various roles roles and permissions available in a Team.

• https://support.microsoft.com/en-us/office/make-someone-a-team-owner-in-microsoft-teams-09eb80c1-9f3b-4f6c-b6c0-45555d46ee2a

  • It may be useful to have several people help manage a Team. Here is how to add additional Team Owners.

• https://canisius.atlassian.net/wiki/x/AoA2Ng

  • Learn how to restrict Team Member Permissions

Adding and Removing Members

• https://support.microsoft.com/en-us/office/add-members-to-a-team-in-microsoft-teams-aff2249d-b456-4bc3-81e7-52327b6b38e9

  • Quickly add members to a Team in Microsoft Teams.

• https://support.microsoft.com/en-us/office/remove-someone-from-a-team-in-microsoft-teams-91610d8b-c182-4cab-8f31-1ed8d3d316ee

  • Quickly remove members from a Team. Note: to remove an Owner, they must first be made a Member. Then, we can follow the steps above to remove them.

• https://support.microsoft.com/en-us/office/leave-a-team-in-microsoft-teams-e481005d-3ec6-4694-b300-375472ba4076

  • Learn how to leave a Team

Sharing a Team

• https://canisius.atlassian.net/wiki/spaces/hd/pages/808812596

  • To add multiple members at once, send out a sharing link or Team code via email or post it in an available place.

Team Management

• https://support.microsoft.com/en-us/office/make-a-public-team-private-in-microsoft-teams-6f324fbc-6599-4612-8daa-ff5d35a746bf

  • Turn a Public Team into a Private Team.

• https://support.microsoft.com/en-us/office/change-your-team-picture-in-microsoft-teams-39ac9fa6-654a-4128-b647-f4bfc19e65c5

  • Learn how to change the Team picture.

• https://support.microsoft.com/en-us/office/delete-a-team-in-microsoft-teams-c386f91b-f7e6-400b-aac7-8025f74f8b41

  • Learn how to delete a Team

• https://support.microsoft.com/en-us/office/archive-or-restore-a-team-in-microsoft-teams-dc161cfd-b328-440f-974b-5da5bd98b5a7

  • Archive a Team for later reference or restore a Team

Team Channels

• https://support.microsoft.com/en-us/office/create-a-standard-private-or-shared-channel-in-microsoft-teams-fda0b75e-5b90-4fb8-8857-7e102b014525

  • Learn how to create a Channel in a Team. These are useful for breaking down a Team into different groups and/or topics. Files shared in a specific channel won’t be shared to other channels.

• https://canisius.atlassian.net/wiki/x/SIDQM

  • Quickly add someone to a Private Channel in a Team.

Channel Types

Team owners can create three different types of Channels: Standard, Private, and Shared. Each have different different access permissions, described below (additional role permissions, i.e., Owner or Member, can be set when a user is added to the Channel). It is also important to note that once a Channel is created, the Channel Type cannot be changed. A more detailed overview of the Channel Types are available here: https://support.microsoft.com/en-us/office/standard-private-or-shared-channels-in-microsoft-teams-de3e20b0-7494-439c-b7e5-75899ebe6a0e

Teams for Video Calls

A general overview of Teams for Video Calls is available here: Video Call App with Chat | Microsoft Teams (note: this is mostly an ad-page for Teams, but at the bottom is an brief FAQ). Additionally, note that some features may be restricted (including using the dial pad in the Teams Call app to call specific numbers/people outside of the Canisius University Organization).

• https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027

  • A few things to know when using Teams for Video Calls

• https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798

  • Quickly start a call from a Teams Chat.

• https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0

  • How you answer a call may differ depending on which device (Desktop or Mobile) that you are using Teams for.

• https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3

  • Learn how to quickly add participants to a call.

Teams for Office Hours

Microsoft Teams can be used for Office Hours. We have three options available to us:

1. Set up a recurring Teams Meeting

2. Set up a Microsoft Teams Team

3. Set up Microsoft Bookings

For more details on how to do the above, see https://canisius.atlassian.net/wiki/x/LwDUM

Troubleshooting Microsoft Teams

• https://support.microsoft.com/en-us/office/i-can-t-join-a-meeting-in-microsoft-teams-85f8eb98-b815-4007-90c9-0c56b87e288d

  • Having trouble joining a meeting? Check out Microsoft’s troubleshooting tips.

• https://support.microsoft.com/en-us/office/my-microphone-isn-t-working-in-microsoft-teams-666d1123-9dd0-4a31-ad2e-a758b204f33a

  • Issues with your microphone? Try these troubleshooting steps.

• https://support.microsoft.com/en-us/office/my-camera-isn-t-working-in-microsoft-teams-9581983b-c6f9-40e3-b0d8-122857972ade

  • Camera not working? Microsoft offers a few steps to try.

• https://support.microsoft.com/en-us/office/my-speaker-isn-t-working-in-microsoft-teams-8f1d9b40-7537-499d-a434-fb24faf0dd61

  • Can’t hear others in the meeting? See Microsoft’s troubleshooting guide to ensure your computer speakers are working properly.

• https://support.microsoft.com/en-us/office/troubleshoot-in-microsoft-teams-6fa7c08a-6fd4-47a0-b275-90a5f60f1df9

  • See all of Microsoft’s Troubleshooting Tutorials for Microsoft Teams.

Additional Topics and Support

• https://learn.microsoft.com/en-us/microsoftteams/limits-specifications-teams

  • The above links to technical specifications for various Teams functions (i.e., maximum size of a Chat message, how long a deleted channel will be kept before being permanently deleted, etc.)

  • Important:

    • Scheduled Meeting Links will expire 60 days after the specified time.

    • Recordings of Video Conferences (meeting, webinar, town hall) are limited to 4 hours or 1.5GB. If the meeting is still going after the limit is reached, the recording will automatically stop and a new recording will automatically be started.

    • The maximum duration of a Video Conference is 30 hours.

    • Links for recurring meetings with no end date will expire 1 year after the meeting was last accessed. Similarly, links for recurring meetings with an end date will expire 60 days after the end date.

Privacy

• https://www.microsoft.com/en-us/privacy/privacystatement

Additional topics and tutorials can be found on Microsoft’s Teams support page and Microsoft Teams Video Training page.

Student Microsoft Teams Tutorials

Microsoft Teams Tutorials geared towards students are available here:

https://canisius.atlassian.net/wiki/spaces/hd/pages/818905124

Additional Tutorials on the Wiki