Steps to take when regaining access to a compromised / disabled gmail account

  • After the password is reset, be sure to notify the ITS Help Desk that your password has been updated.

  • Things to check if your gmail account was compromised.  Make sure no filters were created to delete your email.

           https://support.google.com/mail/answer/6579?hl=en

  • Make sure your email is not being forwarded to an address you are not familiar with.

           https://support.google.com/mail/answer/10957?hl=en