Printing - PaperCut "Hold for Authentication" Fix

Owned by Greg Rusch
Last updated: Nov 21, 2016
1 min read

After adding your PaperCut Printers via Self Service or more commonly changing your Canisius AD password, you will need to authenticate (or re-authenticate) with your Canisius password:

 

Step 1: Print any document or webpage to MyGrayscalePrintJob

On the first run, the document will "hold for authentication"

 

Step 2: Click the Printer Icon on your dock

 

 

Step 3: Refresh the Print Job

 

Step 4: Authenticate using your Canisius Credentials

  • Use the template below to fill in your Canisius Credentials. Additionally, remember this password in your keychain

Name: YourCanisiusUsername

Password: YourCanisiusPassword

<check> Remember this password in my keychain

Note: If you changed your password, you must refill the password field with your current Canisius AD password.

Step 5: Complete Steps 2 - 4 with the MyColorPrintJob

 

Step 6: Happy Printing

  • The Grayscale and Color PaperCut queues are designed to receive print jobs and release at any printer across campus.
  • Simply print to the appropriate queue and swipe at the printer you wish to pick up your print job