If you are Faculty or Staff at Canisius College, your campus email account ("username@canisius.edu") is supplied and managed through a program called Microsoft Exchange. By default, messages other people send to you are collected in your Inbox, while messages you send to others are filed in a Sent Items folder.
Exchange automatically deletes old emails according to the following rules:
- Emails located in the "Inbox" and "Sent Items" folders are deleted after 120 days.
- Emails located in the "Deleted Mail" folder are deleted after 30 days.
Messages stored within folders created by Faculty and Staff users are not deleted. So to save old emails, periodically move them out of your Inbox and Sent Items folders, into folders you created.
Are you a filer or a piler?
A filer is a person who typically creates folders for specific groups of messages. Examples might be for specific courses ("HIS 108A FA15") or projects ("Library Phase II") or from specific people or organizations ("Snack Food Subcommittee"). Other filers parse messages by dates, such as weeks, months, and years. Filers often remember to save messages they've received, but neglect to similarly archive messages they have sent. If a user wishes to save her or his sent messages, they must transfer those messages to another folder as well.
If you’re a filer, be sure that the received messages in your inbox, and the sent messages in your Sent Items folder are moved to these other folders before they reach 120 days old. Messages in the folders you create outside the Inbox or Sent Items folder will not be automatically deleted by Exchange.
Pilers are people who leave all of their received messages in the Inbox and their sent messages in the Sent Items folder. Pilers need to create at least one folder outside their Inbox and Sent Items folders, in which to store their old messages.
It is important to note that for archiving old messages, you do not want to create folders within the inbox folder. Subfolders or "child folders" within the inbox will be deleted after 120 days, along with any messages stored in them.
Below are instructions for creating folders, deleting unwanted messages, and moving messages you wish to save into other folders.
For Faculty and Staff who use Outlook 2010 or 2011, the "Desktop" versions of Outlook for PC and Mac:To create a folder:
Preparing your Inbox and Sent Items folders:
Tip: If you’re a filer, select only15 or 20 messages at a time then delete them. Continue until your Inbox and sent mail folder contains only those messages you want to keep. Move the remaining mail from your Inbox or Sent Items folder to your newly created folder(s):
Tip: If you’re a “piler” and are putting all of your message into a single folder (i.e.2012 messages) place your cursor in the pane with all of your messages and hold down the control key and press the letter “a” to select ALL message. Place your cursor on one of the selected messages, hold down the left mouse button and drag the messages to your folder. |
For Faculty and Staff who use Outlook Web Application (OWA). This means you get to your email through my.canisius.edu or exchange.canisius.eduOpen the Outlook Web the way you usually do.
Create a new folder as follow:
To archive your messages, do not store them in folders within your inbox. Instead, create them as folders separate from your inbox. Once you created the folder you can now move your messages.
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