Establish a Remote Session with Canisius ITS using TeamViewer On occasion, when you call the ITS Help Desk, the technician may ask for your permission to use "remote control" software in an effort to solve your problem. Using TeamViewer, the ITS Help Desk can remotely control any computer as if they were sitting right in front of it. When asked, all you have to do is download & run a small application, which doesn't even require installation or administrative rights. Download & Run: |