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Help Desk
Provides telephone and walk-in (Andrew L. Bouwhuis Library, main floorHoran O'Donnell, lower level) support as well as email support (helpdesk@canisius.edu) for computer-related questions. The Help Desk is your source for immediate classroom assistance.
Center for Online Learning & Innovation (COLI)
This group provides support to faculty for Desire2Learn, online teaching, and academic technology tools for all teaching and learning.
Andrew L. Bouwhuis Library
Houses and circulates the instructional and entertainment audio and video collection; manages the purchase and lending of media titles; provides access to collections via the online catalog. The Library also lends media equipment such as still and video cameras, web cameras, and LCD projectors.
Student Records & Financial Services Center
Schedules the classrooms (for courses only) and has overall responsibility for them. However, requests to schedule a classroom for a meeting or special event are handled by the Office of Event Services.
Office of Event Services
Schedules rooms and media equipment for special events (meetings, speakers, etc.).
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Looking to schedule a particular room for classes during the upcoming semester? Please contact Lisa Fischer (fischer7@canisiuscontact Samantha Brennan (brennans@canisius.edu, ext. 29952309).
Looking to schedule a classroom for a meeting or event? Please contact the Office of Event Services at ext. 2180.
For more information on each classroom, please call the Media Center (ext. 2590) or visit the What's In My Classroom? page.
Media Center
Television studio space and audio editing suites are available in Lyons Hall Old Mainl by reservation. For information, visit the Media Center's Production Facilities page.
Andrew L. Bouwhuis Library
The library houses a variety of workstations for individual use of DVDs, video cassettes, and CDs. Call the Service Desk (ext. 8412) for information.
Richard E. Winter '42 Student Center / Marie Maday Theater / and Montante Cultural Center
The Office of Event Services schedules media resources and services for these areas. Contact the Office of Event Services (ext. 2180) for information. These areas are generally reserved for special and public events, and are not appropriate for most typical classroom events.
Koessler Athletic Center
For special events, space in the Koessler Athletic Center may be reserved by calling the Director of Canisius Athletic Facilities, Patrick Clarke (ext. 2982). Media Services (i.e. microphones, projection, etc.) must be reserved through the Office of Event Services (ext. 2180).
Other Conference and Meeting Rooms
Meeting space can be reserved in other areas of the College. Contact the Office of Event Services (ext. 2180) for media requests and a list of rooms and referral information. Instructions for use of some of these spaces can be found at the Media Center's Event Support page.
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SPECIAL SERVICESAnchor SPECIAL SERVICES SPECIAL SERVICES
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Video Production
The Media Center provides consultation, facilities, and equipment to meet the video production needs of the campus community. Contact Dan Drew (ext. 2569) for consultation services. Equipment, editing suites, and the television studio may be scheduled by stopping by the Media Center main office in Lyons Hall 414.
Videotaping
The Media Center provides personnel and equipment for the videotaping of on campus events. In order to ensure that personnel and equipment are available, requests for taping should be made no later than forty-eight hours in advance of the requested time. The Media Center cannot guarantee service without sufficient notice.
Permission must be granted by the guest speaker to be taped. Contact Dan Drew (ext. 2569) to obtain a release form for the speaker to sign, as well as to discuss any other needs for the recording of your event (multiple camera setup, editing, DVD authoring, cost of service, etc.). The release form can also be downloaded by clicking here (PDF).
In addition to making arrangements with the Media Center, the Office of Event Services (ext. 2180) needs to be informed of the request as well. Either notify them while scheduling your event or contact them after you have consulted with the Media Center.
Video ConferencingAnchor Video Conferencing Video Conferencing
The Media Center has two Polycom HDX 7000 point-to-point videoconferencing systems. Each system is comprised of an HD codec, EagleEye HD camera, and Polycom HDX microphone. They can be connected for display on installed projectors or used with one of our mobile LCD TV carts. The Polycom HDX 7000 also has the capability of having a computer or document camera connected to the system (via the DVI port). This allows for the sharing of video and audio content from these devices to the participants on the far end during a conference.
These web cameras available for use by the campus community. These mobile systems can be setup in various locations on campus to facilitate distance learning, guest lecturers, meetings, and interviews. Call Dan Drew (ext. 2569) at the Media Center Additionally, several classrooms and conference rooms are equipped with web cameras and microphones. See Facilities with Web Conferencing for further details. Email the Media Center at media_center@canisius.edu for additional information or to schedule request a video conferencecamera.
Off-Air Taping
Off-air taping of television programs can be requested, subject to copyright compliance, by contacting the Media Center (ext. 2590).
Workshops
The Center for Online Learning & Innovation conducts workshops introducing faculty and staff to a variety of technologies for teaching, learning, and productivity. Schedules are announced in "The Dome", the college's daily online news publication for faculty and staff. To find out more information or to sign up, visit: https://wiki.canisius.edu/x/8wAbAg
Campus Cable Television
Faculty should note that students who live in the residence halls have access to an expanded Direct TV line up. Faculty may wish to assign viewing to their students. Channel listing information can be found below.
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IMPORTANT TELEPHONE NUMBERSAnchor IMPORTANT TELEPHONE NUMBERS IMPORTANT TELEPHONE NUMBERS
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Media Center (LY 414OM 225)
Director: Dan Drew, ext. 2569
General: ext. 2591
Voicemail: ext. 2590
User Services (HO )
Director: Scott ClarkTom Prince, ext. 83578346
Center for Online Learning & Innovation (OM 404)
Director: Mark Gallimore, ext. 8355
Help Desk (HO 016)
Manager: Grant Guzda, ext. 8340
Andrew L. Bouwhuis Library
Director: Kristine Kasbohm, ext. 8407
Acquisitions: ext. 8414
Service Desk (Reference): ext. 8411
Service Desk (Circulation): ext. 8412
Student Records & Financial Services Center (BA 107)
Assistant Registrar: Lisa Fischer Samantha Brennan, ext. 2995 2309
General: ext. 2990
Office of Event Services (SC 003)
Director: Connie Pileri, ext. 2192
General: ext. 2180