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Below are instructions for creating folders, deleting unwanted messages, and moving messages you wish to save into other folders.  

Outlook Web

Image RemovedCreate a New Folder

Toward the top of the lefthand column, right click on your Name.  

  1. From the pop up menu select Create new folder. Exchange will create the new folder below the Deleted Items folder.
  2. Give your folder a name, for example "2022 Messages" or "Department Meetings."
  3. Press your Enter Key to Create the new folder.

    To save your messages, do not store them in subfolders within your inbox. Instead, create them as folders separate from your inbox.

Deleting unneeded messages

  1. Select messages for deletion.
    1. To select non-contiguous messages hold down the control key and click on the messages you want to delete.
    2. Right click a selected message and select delete from the pop up menu.
    3. To select contiguous messages, select the first message you want to delete than hold down the Shift key and select the last message for deletion. You’ll see several messages selected.
    4. Right click one of the selected messages and choose delete from the pop up menu.

Tip:  If you’re a filer, select only 15 or 20 messages at a time then delete them. Continue until your Inbox and sent mail folder contains only those messages you want to keep.

Move your messages

  1. Select the messages you want to move to a specific folder following the instructions above for choosing contiguous or non-contiguous messages.
  2. Move the cursor over one of the selected messages and hold down the left mouse button.
  3. Drag the selected messages to the folder of your choice.

Tip: If you’re a “piler” and are putting all of your message into a single folder (i.e.2022 messages) place your cursor in the pane with all of your messages and hold down the control key and press the letter “a” to select ALL message. Place your cursor on one of the selected messages, hold down the left mouse button and drag the messages to your folder.



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