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Establish a Remote Session with Canisius ITS |
using TeamViewer
On occasion, when you call the ITS Help Desk, the technician may ask for your permission to use "remote control" software in an effort to solve your problem. |
Using TeamViewer, the ITS Help Desk can remotely control any computer as if they were sitting right in front of it. When asked, all you have to do is download & run |
a the small application, which doesn't even require |
installation installation or administrative rights. |
Download & Run:
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Alternate link to the Windows file
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Alternate link to the Mac file
To prepare for a remote session:
1. Click the appropriate link below.
2. Save the file to your computer's desktop (or other location where you’ll be able to find it).
3. Double-click the file you saved (teamviewerqs) & run it.
4. When the program runs, you’ll see a small window open that looks like the image to the right.
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