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- Follow the procedure at https://ipcheck.proofpoint.com/ to lookup your email server IP and request removal from the list
- If you have not received a response using the prior step, and you are conducting business with the college, you will need to contact the ITS Help Desk
- normal business hours are Monday - Thursday 8:30a 00am - 5:00pm and Friday 8:00am - 4:30p ET30pm
- phone: 716-888-8340
- email: helpdesk@canisius.edu (you will need to use an email account not hosted by the server that is blocked)
- You can also contact the person at Canisius with whom you are dealing and have them contact the ITS Help Desk on your behalf
- Note that none of the above guarantees we will accept email from your server
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