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How do I get help with a printer?
Call Com Doc at 1-800-321-4846 for help with printer problems. All supported devices should have a ComDoc "Service and Supplies" sticker on them. When calling ComDoc for support, they will ask you for the EQUIP ID number. This number is found on the device's ComDoc sticker. For any issues that ComDoc can not handle (e.g. Print Driver, Network Problems) please contact the ITS Help Desk at x8340.Top of the Page
Can I get trained in the operation of our Xerox MFD?
Yes. Simply send an email to Daniel Misko (DMisko@comdoc.com) and Matthew Field (MField@comdoc.com) to set up a training appointment. If you have a specific question about your Xerox MFD you can also try the Xerox Knowledge base found on the ComDoc web site.Top of the Page
How do I get printer supplies?
Toner and staples for supported equipment should be requested from ComDoc by calling 1-800-321-4846 and providing the EQUIP ID number (found on the device's ComDoc sticker). There is no additional charge for toner but staples will be charged to your budget. Continue to purchase paper from your usual sources.
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