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In Outlook, select the File tab in the upper right corner; it should default to Info

Click on the large Account Settings button, and select Download address book

UNCHECK the box at the top that says to download changes since last send/receive

Click OK

This will take some time to complete since it will copy the entire address book from the Exchange server, but should resolve any "e-mail address you entered couldn't be found" issues where it is known to exist.

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