Here are notes from ITS and COLI administrators that are the result of our investigations or recorded observations about D2L and it's various features.  The latest of these have not yet made it into our training videos, but will be included in the next replacement of the appropriate video.

D2L Quiz Submissions - Instructor Setup

The "View Restrictions" date establishes the time after which the quiz submission views will become available to students taking the quiz.  

Submission views require the quiz to “allow attempt to be set as graded immediately upon completion” in order to appear to students.  If there is no grade, there is no submission view available to students.

If there are multiple attempts allowed, the earlier grade can be replaced by a higher grade, depending on the quiz options set for multiple attempts. (Overall Grade Calculation)  

D2L has a minor bug in the "Attempts" selector within quiz submissions.  If the Instructor chooses an attempt for a particular submission view, the instructor must also include a min score and max score.  This can be Min Score - 0 and Max Score - 100.  If these are left empty, the submission view will not function.  Min and Max score stipulations are not necessary if the Attempt selector dropdown is left at N/A.  

Printing Exams

Not directly possible.  In PIE https://desire2learn.brightidea.com/ideas/D3718.  Can try to preview/print, but rough.

Student Appears in Classlist, but not Grades, Dropboxes, or Quizzes

Check to see if the student's account is inactive.  You will see a gray dot (not green) next to the student's name in classlist.  

At the very beginning of the semester, students who are just enrolling or cancelling enrollment at the college sometimes are enrolled in classes in D2L, before their Net ID is active, or after it is deactivated.  This state may last only hours.  

Award Certificates

Steps: 

Create Award Certificate Template as Adobe PDF with Forms named with appropriate codes in this document: https://documentation.brightspace.com/EN/le/awards/admin/create_new_certificate_templates.htm?Highlight=certificate%20template

In the course, go to Edit Course → Awards.  

Course Awards, click "Create" to create a new award.

Fill out the New Award Form.  

• Choose an icon for the Award Image.  This isn't important for the certificate itself, but if you'd like to develop your own, you can do so.  Otherwise, use one of D2L's pre-loaded designs.
• Under "Choose Certificate Template," choose "Upload New Template" and upload your .pdf template.
• Under "Issuer Information," fill in your office name, webpage URL, and point of contact email (this can be you or your program director, or an office email address.)
• It is not recommended that you make awards available for other classes.  

Create Release conditions under which award is granted to student.  This determines when the award is generated.

A few minutes after a student completes the condition, D2L will authorize the award for the student.  This may take a few minutes, so counsel students that they should come back a few hours later.  When they do, they will get a pop-up dialog on screen that will offer to take them to the award screen.  There, they can click "Generate Certificate."  This will generate a certificate with filled form elements, per your template. 

Create a link in Content

Students do not, by default, get a link to the awards area for a course.  If you have a link in content where students can return to the Awards area, they can generate or re-generate their personalized certificate, so long as the course is open to them.