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- Please keep the library printers stocked with paper.
- We assist with clearing jams.
- Deleting a print job might be necessary if someone selected an incorrect paper size
- Restarting the printer will sometimes resolve issues
- If the issue can not be resolved please call 888-8340 or email the helpdesk@canisius.edu if it happens on a weekend. Make sure to state which printer is not functioning. You can also send a quick ticket to ITS https://helpdesk.canisius.edu for any issue. Make sure you add a small summary and the phone number or extension.
For printing using a Chromebook connect to gryphon and download the mobilityprint app for chromebook.
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Configure Gmail the main thing to know is that when adding the account the email address is username@my.canisius.edu
Install ant-virus program Microsoft Security Essentials / In Windows 8, Windows Defender replaces Microsoft Security EssentialsDefender is usually adequate coverage on a pc.
Remove spyware, adware, viruses for PC
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Microsoft 365 / Students have access through the portal. Use username@canisius.edu when signing in.
Laptop loaners / OM 318 / Can also send them to Griff center in OM 013
Transcripts if someone has graduated over a year ago they go here and click on the national student clearinghouse button. On
the phone tell them to go to canisius.edu and search for request a transcript.