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Welcome to the Guide to Media Services. Below you will find an overview of media-related services for faculty and staff. The links below will allow you to jump ahead to a specific section.
- Who Does What?
- Facilities for Using Media
- Media Collections
- Special Services
- Copyright
- Frequently Asked Questions
- Important Telephone Numbers
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WHO DOES WHAT?Anchor WHO DOES WHAT? WHO DOES WHAT?
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Media Center
Supports non-computer (TV, DVD, Blu-ray, document camera, projection, etc.) equipment in the Instructional Technology Classrooms, offers video production and video conferencing services, loans out equipment for audio & video production, as well as providing audio and video duplication (CD & tape/DVD & tape) and conversion (tape to CD/tape to DVD) services.
Help Desk
Provides telephone and walk-in (Andrew L. Bouwhuis Library, main floor) support as well as email support (helpdesk@canisius.edu) for computer-related questions. The Help Desk is your source for immediate classroom assistance.
Center for Online Learning & Innovation (COLI)
This group provides support to faculty for Desire2Learn, online teaching, and academic technology tools for all teaching and learning.
Andrew L. Bouwhuis Library
Houses and circulates the instructional and entertainment audio and video collection; manages the purchase and lending of media titles; provides access to collections via the online catalog. The Library also lends media equipment such as still and video cameras, web cameras, and LCD projectors.
Student Records & Financial Services Center
Schedules the classrooms (for courses only) and has overall responsibility for them. However, requests to schedule a classroom for a meeting or special event are handled by the Office of Event Services.
Office of Event Services
Schedules rooms and media equipment for special events (meetings, speakers, etc.).
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FACILITIES FOR USING MEDIAAnchor FACILITIES FOR USING MEDIA FACILITIES FOR USING MEDIA
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Instructional Technology Classrooms (ITCs)
Classrooms are separated into five levels, based on the technology available in each. While the descriptions here are for typical classrooms, please note that some rooms do feature more unique/specialized setups.
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MEDIA COLLECTIONSAnchor MEDIA COLLECTIONS MEDIA COLLECTIONS
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Andrew L. Bouwhuis Library
The majority of non-print media collections that are available for the support of classroom instruction are housed in the Library and can be found through the Library Catalog (see "How to Find Videos and DVDs in the Library Catalog" below). These materials are shelved on the first floor open shelves. Some additional media materials are located behind the first floor Service Desk and in the open stacks. Call the Service Desk (ext. 8412) for information. Faculty may borrow the materials directly from the Library for classroom or personal use; the normal loan period is one week. Delivery service is not available and materials must be returned to the Library. Avoid problems by planning ahead and giving adequate notification.
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SPECIAL SERVICESAnchor SPECIAL SERVICES SPECIAL SERVICES
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Video Production
The Media Center provides consultation, facilities, and equipment to meet the video production needs of the campus community. Contact Dan Drew (ext. 2569) for consultation services. Equipment, editing suites, and the television studio may be scheduled by stopping by the Media Center main office in Lyons Hall 414.
Videotaping
The Media Center provides personnel and equipment for the videotaping of on campus events. In order to ensure that personnel and equipment are available, requests for taping should be made no later than forty-eight hours in advance of the requested time. The Media Center cannot guarantee service without sufficient notice.
Permission must be granted by the guest speaker to be taped. Contact Dan Drew (ext. 2569) to obtain a release form for the speaker to sign, as well as to discuss any other needs for the recording of your event (multiple camera setup, editing, DVD authoring, cost of service, etc.). The release form can also be downloaded by clicking here (PDF).
In addition to making arrangements with the Media Center, the Office of Event Services (ext. 2180) needs to be informed of the request as well. Either notify them while scheduling your event or contact them after you have consulted with the Media Center.
Video ConferencingAnchor Video Conferencing Video Conferencing
The Media Center has two Polycom HDX 7000 point-to-point videoconferencing systems. Each system is comprised of an HD codec, EagleEye HD camera, and Polycom HDX microphone. They can be connected for display on installed projectors or used with one of our mobile LCD TV carts. The Polycom HDX 7000 also has the capability of having a computer or document camera connected to the system (via the DVI port). This allows for the sharing of video and audio content from these devices to the participants on the far end during a conference.
These mobile systems can be setup in various locations on campus to facilitate distance learning, guest lecturers, meetings, and interviews. Call Dan Drew (ext. 2569) at the Media Center for additional information or to schedule a video conference.
Off-Air Taping
Off-air taping of television programs can be requested, subject to copyright compliance, by contacting the Media Center (ext. 2590).
Workshops
The Center for Online Learning & Innovation conducts workshops introducing faculty and staff to a variety of technologies for teaching, learning, and productivity. Schedules are announced in "The Dome", the college's daily online news publication for faculty and staff. To find out more information or to sign up, visit: https://wiki.canisius.edu/x/8wAbAg
Campus Cable Television
Faculty should note that students who live in the residence halls have access to an expanded Direct TV line up. Faculty may wish to assign viewing to their students. Channel listing information can be found below.
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COPYRIGHTAnchor COPYRIGHT COPYRIGHT
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Canisius College is committed to abiding by all copyright laws that relate to media. Consult with the college's copyright policy if you have any questions.
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FREQUENTLY ASKED QUESTIONSAnchor FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS
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Q. How do I know if a specific video I need is available?
A. Check the Library's on-line catalog. If we don't own the title, contact the Library Acquisitions Department (ext. 8414) to arrange for a purchase or rental.
Q. If I am in a classroom trying to use equipment, how do I get help if I am having problems?
A. For Instructional Technology Classrooms, call the Help Desk (ext. 8340). The Help Desk consultant will contact appropriate personnel to handle the situation.
Q. How do I get swipe card access to a classroom?
A. Faculty members scheduled in a classroom or computer lab that require swipe card access are automatically assigned access to that room at the beginning of each semester. Ad hoc access to these spaces can be requested by contacting the ITS Help Desk (ext. 8340). Please call at least a week in advance to make sure that your request will be processed in time. Some labs, however, are classified as department labs. Ad hoc access to those spaces is controlled by those departments.
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IMPORTANT TELEPHONE NUMBERSAnchor IMPORTANT TELEPHONE NUMBERS IMPORTANT TELEPHONE NUMBERS
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Media Center (LY 414)
Director: Dan Drew, ext. 2569
General: ext. 2591
Voicemail: ext. 2590
User Services
Director: Scott Clark, ext. 8357
Center for Online Learning & Innovation (OM 404)
Director: Mark Gallimore, ext. 8355
Help Desk (HO 016)
Manager: Grant Guzda, ext. 8340
Andrew L. Bouwhuis Library
Director: Kristine Kasbohm, ext. 8407
Acquisitions: ext. 8414
Service Desk (Reference): ext. 8411
Service Desk (Circulation): ext. 8412
Student Records & Financial Services Center (BA 107)
Assistant Registrar: Lisa Fischer, ext. 2995
General: ext. 2990
Office of Event Services (SC 003)
Director: Connie Pileri, ext. 2192
General: ext. 2180