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titleWho provides paper and other printer supplies?

In the past, each department was required to budget for their paper use and some other printer supplies.  Now, all paper is purchased through one central campus budget.  All other supplies such as toner staple cartridges, etc., are provided by ComDoc.  There is no charge for toner, staples or repair items.  More information is available here. 


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title I lost my ID card, or I get strange errors when I swipe it. How do I get a new one?

If you suspect your ID card is bad, try it at several different locations.  If it fails everywhere there is a good chance you will need a new card.  Many of the old ID cards have failed.  Whether you have lost your card or it is worn out you can easily get a replacement.  Go to the Public Safety office in the lower level of Bosch Hall and they will issue you a new card.  Once you get a new card, your old one is automatically deactivated.  Public Safety cannot create duplicates so you can have more than one.


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We will keep the campus community updated with the any changes.  ComDoc is available for training anytime.  Email AmandaBuffalo.Support.young@xeroxServices@xerox.com to  with "Training" in the subject line to arrange for a ComDoc trainer to visit your department and help out.  The Help Desk is always available if you have questions or problems.  If you observe something that isn’t working properly or missing features please call x8340, email helpdesk@canisius.edu or stop by HO-016.  If a device in your office is not functioning you should contact ComDoc and arrange a service call directly with them.

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If you have further comments or concerns about the changes made on campus to printing or the measures discussed above please feel free to contact Scott Clark or Marco Bennedetti.  We are all open to constructive discussions to make the services on campus better.

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