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A few weeks ago ITS announced a procedure to do enable students to print using department budgets.  We quickly found out that it was very complicated and had a greater impact on student printing than we had foreseen.  Instead of forcing each student account into a departmental budget, we will use CopyCards and their associated accounts to print.  

Notices were sent out last week for the first batch of CopyCards.  If your department did not receive an email about it, please contact Scott Clark, clarks@canisius.edu.  More CopyCards are in process but in case we missed your department please let us know.   These CopyCards will correspond to a new user account for your department and the user names will end in PRT.  If you already have a generic student or work study login, those will be discontinued for these new CopyCard accounts.  ITS can assist to mapping shared drives if necessary for the CopyCard accounts to be able to access.  Students will use this CopyCard username to log into college owned computers while they are working and can then print using the departments print budget.  Then they can use the CopyCard to swipe at the printers and copiers.  The same rules will apply as above when using the FollowMe queues or the device-specific queues while printing. 

The ITS Help Desk will set up the initial password for these PRT accounts when you pick up your CopyCard.   If you have already picked it up, please call x8340 or email helpdesk@canisius.edu. 

In the future, your department can change the password as needed using the Password Reset tools on MyCanisius.  We recommend changing it regularly as student workers come and go.  Please note, the CopyCards accounts will NOT have an email address associated with them.   They are for login and print functions only.  We cannot make duplicate CopyCards.  Lost cards must be reported to the Help Desk.  Replacement cards would be reissued by ITS, not through Public Safety.

The CopyCards will function for scanning and copying as soon as you pick them up from the Help Desk.  Students will be able to log in with the CopyCards accounts to be able to print starting on February 16^th.  Any student who has been set up earlier this semester using their own username and password to the department budget should use the new CopyCard accounts starting on February 16^th.   The student accounts will be changed back and they will no longer see the Papercut agent when they log in.  Students that have used their own print allowance to print for your department this semester can be issued a refund to their personal account if the department requests it.  Please send these requests to helpdesk@canisius.edu by February 29^th.  

Due to the original design of the new Papercut accounting system, some of our work-study and/or graduate student employees have incurred charges against their personal printing accounts. If any of your student employees believe that they are eligible for a refund due to these charges, please call Claudia Hojnacki at x2444. She will verify what the appropriate charges should be. The deadline for calling about printing refunds due to this issue is Monday, March 1^st.

To avoid this problem in the future, ensure that any of your student employees log in with the user name stamped on the new print/copy cards supplied to your office by ITS. This will allow students to use the department’s copier without impacting their own printing balance.