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We have listened to all of your concerns and we are going to change the printing system over the next few weeks to try to make it work more efficiently for our users. Below are some of the direct issues and what we can do to resolve them. All of these changes will take some time to implement. Please be patient while we transition thru this process. Please click thru the list if known concerns to see what we are doing to improve the user experience.
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All computers can print to the FollowMe print queues (MyGrayscalePrintJob & MyColorPrintJob). The MyGrayscalePrintJob queue will force any color information to be discarded and always print in black and white. These two queues will help protect you if there are any printer problems and you can swipe anywhere to print. It also ensures that your materials are only printed securely while you are there to receive them. They will not be laying around in case you do not get them right away. We cannot change the way the FollowMe printing works. This is a very beneficial model for the campus but there are definite drawbacks to a user that works from the same office every day.
Each printer also has a device specific print queue. Printing to this queue does not “follow” the user like the MyColor and MyGrayscale print queues do. These device specific queues allow for use of the printers advanced features that don’t always work with FollowMe printing such as finishing options, etc… We will change these device specific queues to automatically release print jobs. This means that that faculty and staff will no longer be required to swipe on their departmental offices to print to their device specific print queue. Your print job will print directly once you click print on your computer. This option does NOT apply to any public area printer or copier. Click the link below for a list of these public devices. https://wiki.canisius.edu/x/DgDjAQ Please note, if your Xerox device is color capable and you do not set your job to print in black and white properly, you will print in color and be charged accordingly. Users will need to know how to set this as they print. The MyGrayscale print queue is the only one that will force all your printing to be black and white.
Please be mindful when printing sensitive data. Do not leave it sitting out on printers, even if they are behind closed doors. The college recommends that you use the FollowMe queues whenever you need to print sensitive or secure content and swipe to release it.
These changes to the device specific print queues will be made by February 22nd.
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