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  • We are selling the internet as a diverse, flexible and versatile way of conveying content and promoting engagement.  Telling people they must follow a strict style guide offers them much less incentive to bother with it.  (Simply touting the efficiencies of paperless communication has a poor record for on-boarding ordinary users to digital technology, for various reasons.)
  • We will need to police this, occasionally telling people they "must" change their sites.  The more of this that happens, the more disaffection we can anticipate among users.

I suggest:

  • We offer tutorial content showing the basics of building attractive content: technical as well as design considerations.  We sell standardization as a program for making content effective.  We .
  • develop a series of videos showing how to use the basic features to build content.  In one-on-one sessions or workshops these are the features we demonstrate.    
  • indicate that other, "more advanced" features are available, but should only be used with a thorough commitment to testing.  We can assist with this process. 

Developing a best-practice stylesheet will require testing to ensure consistency and reliability of macros, markup, or content arrangement.

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